See Manage Pay Plan (Page1) for the business process diagram associated with this activity.Actor/Role: CC&BDescription: If configured, CC&B can display a Control Central Alert for number of Pay Plan denials for a Customer within a given time period. Alert Types can also be configured and manually added to an Account.
Installation Options - Control Central Alerts
CC-PPDENIAL - This control central alert algorithm counts the number of Customer Contacts for a given Contact Type and Contact Class, whose create date is within the last X days (X being the Number of Days Cutoff) and displays an appropriate alert on control central.
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